Privacy Policy | American Appliance Repair

Who we are

American Appliance Repair, LLC ("we," "us") is a veteran-owned appliance repair, parts, and sales company located at 3701 Apollo Rd, Corpus Christi, TX 78413. This policy explains what information we collect through this website and how we use it.

Information we collect

Information you send us — when you submit a service request or contact form, we receive the details you provide: your name, phone number, email address, and a description of your appliance issue.
Calls and texts — when you call or text our service or parts lines, we keep normal business records of that communication so we can schedule and complete your service.
Basic site data — like most websites, our hosting and analytics tools may record standard technical information such as pages visited, browser type, and approximate location, used only to understand how the site is performing.

How we use it

To respond to your request, schedule appointments, and perform the services you ask for
To follow up about work we've done for you — including asking how we did
To keep required business and warranty records

If you provide your phone number with a service request, we may call or text you about that request. Message and data rates may apply; reply STOP to any text to opt out of further messages.

What we don't do

We do not sell, rent, or trade your personal information. We share it only with the service providers that make our business run (such as website hosting, form processing, and scheduling software), with payment processors when you make a purchase, or when the law requires it.

Online booking

When you book an appointment through the "Book Online" button, your information is processed by Housecall Pro, our scheduling platform, under its own privacy policy — we receive it there and use it only to schedule and perform your service.

Third-party content

This site embeds content from third parties — Google Maps, Google Fonts, Facebook video, and the Housecall Pro booking widget. Those services may set their own cookies or collect usage data under their own privacy policies when the embedded content loads.

Data retention & your choices

We keep customer records as long as needed for warranty coverage, bookkeeping, and legal requirements. You can ask us at any time what information we have about you, ask us to correct it, or ask us to delete what we're not legally required to keep — just call or email us using the details below.

Children

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

If we update this policy, the new version will be posted on this page with a new "last updated" date.

Contact us

Questions about this policy or your information:
American Appliance Repair, LLC · 3701 Apollo Rd, Corpus Christi, TX 78413
Service: (361) 673-0937 · Parts & Sales: (361) 400-9513